Author Topic: Looking for a Parts Advisor (Experience not necessary) - Jim Pattison VW Surrey  (Read 128 times)

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Offline Stephan Schmidt

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Hey Everyone, I'm looking for a new Parts Advisor to join my team at Jim Pattison Volkswagen Surrey. 

Previous parts experience is an asset. However, I'm willing to train the right person who is motivated, and has the right character / ambition for this career.


The Jim Pattison Auto Group has 25 locations and 12 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share.

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

Jim Pattison Volkswagen Surrey has a new opportunity for a Parts Advisor to join our team!

Job Description Summary:

Reporting to the Parts Manager, you will be passionate about providing exceptional customer service to both internal and external clients. As a Parts Advisor you must be self-motivated, high energy, a team player and results-oriented with a proven track customer service excellence.


- Promptly meet and greet parts customers in a friendly and courteous manner.
- Listen to customers’ reasons for requesting certain parts and accessories.
- Offer appropriate parts or accessories to satisfy customer requirements.
- Provide accurate quotes for all parts or accessories recommended.
- Answer incoming telephone calls promptly and courteously.
- Efficiently provide parts to technicians for vehicle repair and maintenance.
- Contact potential new wholesale customers and ask for business.
- Attend training courses as directed by Parts management.


- Forward facing customer service experience an asset.
- Automotive parts experience and asset.
- Experience with ordering, tracking and stocking required.
- High school diploma or equivalent required.
- Experience with DMS software such as Reynolds (ERA), CDK, and or PBS an asset.
- Proficient in Microsoft Office Suite.
- Excellent organizational and realistic time management skills.
- Ability to work well in a team and on own initiative.
- Ability to work in a fast paced environment with ease.

Interested candidates please send your resumes to

We thank all applicants; however only those selected for an interview will be contacted.


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